Contact Us
We are a small independent team and we read every message. Here is how to reach us — and who to contact instead for billing problems.
Email Us
For feedback about this website — broken links, an outdated portal URL, incorrect information, or suggestions:
support@wapdaonlinebillcheck.com
We aim to respond within 2–3 business days.
What We Cannot Help With
This website is an independent guide. We are not WAPDA, PITC, or any electricity company, and we have no access to billing records, meter data, or payment systems. We cannot:
- Correct your bill amount, name, or meter reading
- Investigate or reverse a payment
- Restore your power connection or handle outage complaints
- Issue officially stamped copies of bills
For Billing & Power Complaints
Contact your electricity company directly:
- 118 — the universal power complaint helpline, free and available 24/7 from any Pakistani mobile or landline.
- CCMS portal (ccms.pitc.com.pk) — the official online complaint system shared by all DISCOs.
- Your DISCO's customer service centre — for complaints that need documents, bring your CNIC and 14-digit reference number.